Skip to main content

​
Uploading files

1

Open the Knowledge page

Open “Configure” > “Knowledge” in the sidebar and click “Add source.”
2

Add files

Drag and drop files or folders onto the drop zone, or click to select them (multiple allowed). There is a file-size limit; you will see an error if you exceed it.
3

Set the title and destination, then add

Set a title, an optional description, and the destination folder, then press “Add.”
You can also upload by dragging and dropping files directly onto the list view.

​
Registering a URL

In “Add source,” enter a URL (e.g., https://example.com/handbook). HTML pages are supported, along with PDF, Atom, and RSS feeds. A snapshot is saved on registration. To pick up changes to the original page, run “Re-fetch.”

​
Importing Notion pages

With the Notion integration, you can import Notion pages as knowledge.
1

Connect Notion

If Notion is not connected yet, the “Import from Notion” section in “Add source” shows a “Connect Notion” button. Authorization opens in a popup and brings you straight back to the dialog — files and inputs you have staged are kept. (Connecting from the Connectors page works too: Personal connectors.) Share the pages you want to import with the integration — only shared pages can be imported.
2

Paste the page URL

In the “Import from Notion” section, paste the Notion page URL (notion.so/...) and click “Add.”
If you see “An error occurred with Notion,” check that the target page has been shared with the integration.

​
Importing from Google Drive

When the Google Drive integration is enabled for your workspace, “Add source” shows an “Import from Google Drive” section.
1

Connect Google Drive

If Drive is not connected yet, click “Connect Google Drive.” Authorization opens in a popup and brings you straight back to the dialog. You always authorize your own Google account — the connection is personal, and other members cannot see your Drive through it. Which authorization route the button takes depends on how your workspace’s connectors are set up; importing works the same either way.
2

Pick files and add

Browse My Drive and its folders, or use “Search in Drive” to find files. Select the files you want (multiple allowed) and press “Add.”
  • Each file can be up to 25 MB
  • Google Docs, Sheets, and Slides are imported as Word, Excel, and PowerPoint files, and Google Drawings as PDF. Other Google-native formats cannot be imported
  • Use “Re-fetch” to pull in the latest content of an imported file

​
Handling duplicate filenames

Adding a file with the same name to the same folder brings up a confirmation dialog.
  • Replace — overwrite the existing file with the new content
  • Save with a different name — keep both

​
Editing and deleting sources

  • Use “Edit” in the list to change the title, description, or folder. The source type and its target (such as the URL) cannot be changed — to switch to a different source, delete it and add a new one
  • Use “Delete” to remove a source. You can also select multiple sources and delete them in bulk